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Writer's pictureDima Melnik

The biggest mistake in pricing pages


Example of very complex pricing page
Pricing page

The biggest mistake in pricing pages that can ruin a great product?

It's not the price.


There are plenty of great products.

But excellent pricing pages?

Only a small percentage.


Over the past year, I've seen more than 1,000 pricing pages.

Most of them have one fundamental mistake:

They are too COMPLICATED.


Customers don't understand the pricing offer.

The sales team struggles to explain it.

The company can't upsell to more expensive versions.


The result?

→ Low conversion rates.

→ Low average revenue per customer.


A pricing page is NOT a list of features and benefits.

A pricing page IS a sales tool!


Therefore, it must:

→ Be simple.

→ Target specific customer segments.

→ Address specific customer Jobs to Be Done.


Example in the image:

Too many parameters to compare.

Decision paralysis occurs with as few as 5 (!) parameters.


→ The first parameter to test in a pricing page must be clarity.


“A confused customer doesn't buy.”

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